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Food Safety at Work
Second Floor, 1 Horsefair
Wetherby
West Yorkshire
LS22 6JG
Office Opening Hours (Sales & Support)
Monday to Friday 8.30am - 5.00pm
If you need to contact us outside of office hours, please leave your contact details and query and we'll get back to you as soon as possible within the times noted above.
Help and Support
If you're having trouble accessing or completing your eLearning course, the quickest way to solve any issues is through our Support page:
I'm having trouble with a courseHere you'll find easy to read guides with solutions to our most commonly encountered problems, and ways to contact our technical support team
Ways to get in touch
Our Sales & Support office hours are Monday to Friday 8.30am - 5.00pm
Technical Support
Please visit our Support page.
Sales and Product Information
By Telephone
New Enquiries freephone: Please call us FREE on 0800 294 8663
Existing clients & renewals booking line: 0800 294 8663.
Online
If you would prefer to leave a message please enter your details using our contact form and we'll respond by email or call you back, as you prefer.
If you would like to email directly, our contact email is [email protected]
By Post
Food Safety at Work
1 Horsefair
Wetherby
West Yorkshire
United Kingdom
LS22 6JG
FAQ's
General
I’m a sole trader. Do I still need Food Hygiene Training?
Regardless of the size of your business, if you handle or prepare food that is consumed by others then you need to comply with the Food Hygiene Legislation.
What training do I need to provide for my employees?
The Law requires that any food handlers are instructed and supervised to a level which is appropriate for their duties.
A supervisor will need a higher level of training than the staff they manage for example. Although the law does stipulate that formal training is required, a certificate showing your employees and supervisors has passed a recognised course is one way of showing you have complied with the law.
To get more details on our courses, please call us FREE on 0800 294 8663 or use our quick and easy tool to find out which courses may best suit your needs.
What are the minimum or maximum number of delegates on each course?
There are no minimum requirements and you can train as many delegates as you like with online learning however for effective onsite training the recommendation is one trainer to ever 12 delegates. Therefore if you need say 20 people training all at once at your premises on a particular day we would send two trainers in this instance.
Can you deliver onsite courses at weekends?
Yes, we can run courses over weekends or evenings with no extra charge to suit your business needs and minimise disruption to your business.
I did a food hygiene course 4 years ago. Do I need to do another?
Yes. It’s recommended that you keep up to date every three years to maintain food safety standards and to ensure awareness of current legal requirements.
How long do the courses take to complete?
The courses differ in length. When you browse each course the duration is shown in the course details.
Do the courses have an exam that needs to be passed?
Yes, it is a multiple choice exam and all the information needed to pass the exam is explained during the course.
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